Privacy Policy

Last Updated: February 13, 2025

This Privacy Policy describes how DOM-OS ("we," "us," or "our") collects, uses, and shares your personal information in connection with our home automation services, website, and mobile application.

Information We Collect

Personal Information

  • Name, email address, phone number, and billing address
  • Home layout and automation preferences
  • Installation and service history

Automated Data Collection

  • Device usage patterns and automation schedules
  • System performance and error logs
  • Mobile app usage statistics

How We Use Your Information

  • Provide and maintain our home automation services
  • Process and fulfill installation requests
  • Send service updates and notifications
  • Improve our services and develop new features
  • Ensure system security and prevent fraud
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Service providers and contractors involved in installation
  • Payment processors for billing purposes
  • Third-party device manufacturers when necessary for integration
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@dom-os.com

Phone: +91 6303 969305

Address: Hyderabad, India